Delivery

At NIMA, each order is prepared with care and attention to detail. Once your order has been placed and payment has been received in full, we will begin processing your purchase for delivery.

Order Processing

Orders are processed once full payment has been received.

Please ensure that your delivery details are entered correctly at checkout. NIMA cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete delivery information.

Delivery Timeframes

Delivery timelines are estimates and may vary depending on your location, courier schedules, public holidays, or delays beyond our control.

Once your order has been processed and dispatched, you will receive the relevant delivery information where applicable.

Delivery Areas

NIMA is based in South Africa.

Online orders and delivery enquiries are welcomed through our website. Delivery availability and costs may vary depending on your location.

Courier Delays

While we do our best to ensure that your order reaches you as soon as possible, NIMA is not liable for delays caused by third-party courier services or circumstances outside of our control.

If your delivery is delayed, please contact us and we will assist where possible.

Delivery Fees

Delivery fees may vary depending on your location, order size, and the shipping method selected at checkout.

Any applicable delivery charges will be shown before your order is completed.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.

Please include your order details and clear photographs of the item so that we can assist you as quickly as possible.

Failed Deliveries

If a delivery cannot be completed due to incorrect delivery details, missed delivery attempts, or the customer being unavailable, additional delivery charges may apply.

Please make sure someone is available to receive your order at the delivery address provided.

Contact Us

For delivery questions or order support, please contact us at:

nimalineninfo@gmail.com